Frequently asked questions

What if I have never ridden a scooter before?


Our scooters are easy to drive without gears and very stable but require good experience in riding scooter. If you don’t have a previous experience at riding a scooter you will not be authorised to take the tour. We can not teach you to ride a scooter as we are not a driving school.

Upon signing the rental agreement, we will explain how to operate the scooter and how to maintain the right level of security, from that moment you become responsible for your own safety and for the safety of others along public roads.

The tour leader reserves the right at his or her absolute discretion to terminate the participation of any rider who is unable to ride the Vespa safely without any refund.




What are the conditions to ride a scooter?


To ride one of our awesome scooter you need to have 21 or more.

All drivers must have & present a current driving licence (Car OR Motorcycle) the day of the tour.

Only credit cards with embossed numbers belonging to the main banking circuits (Visa, MasterCard) will be accepted. The deposit may also be used to cover damages.




What are your payment methods?


On site – Cash

Online – Credit Cards (Visa / MasterCard / American Express), paypal, bankacount




What is your CANCELLATION POLICY ?


If you cancel at least 5 day(s) in advance of the scheduled departure, there is no cancellation fee. If you cancel between 5 and 3 day(s) in advance of the scheduled departure, there is a 50 percent cancellation fee. If you cancel within 48 hours of the scheduled departure, there is a 100 percent cancellation fee.




Is there any age limit for children to ride?


To ride at the back with a parent your child must be at least 10. We also recommend that your child is tall enough to hold on well and touch their feet to the footrests for safety.




Do your tours provide any options?


Everything is possible. Tell us & we’ll do it: Special drinks, Picnic in prater or on kahlenberg hill.




Bloggers / Influencers


We are always looking for travel bloggers & influencers to talk about us! So if you are we will be more than happy to show you around! Just send us an email at office@scootertours.at . We value quality more than quantity so don’t worry if you don’t have a million followers. Every request will be studied on a case-by-case basis.




How fast can the scooter go?


You will go a little bit faster than Usain bolt: 44.72 km/h (27.78 mph)





Contact Us

 

 office@scootertours.at    

+43680 50 27 500

 

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Address

 

Grosse Sperlgasse 7/5, 1020 Vienna

 

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